Once you paid the deposit, we will start the production as soon as possible. When the machine is finished, you can come to check the machine, we will arrange your accommodation and relative schedule. If you don’t come, we can test the machine and send you test video. It’s no problem.
Our machines have one year guarantee, within one year, if the machine parts has some problem, we will be in charge of the repairing or replace. Also we will deliver the customer some spare parts together with the machine when loading the machine.
If the buyer need overseas debug, we can also send technician to your factory, the customer should undertake all related cost including the accommodation and round-trip ticket of technician: 100 USD/day . The buyer should make sure the safety of technician.
We are committed to providing our customers with top-notch after-sales services for roll forming machines.
Our dedicated team of technicians is always on standby to offer prompt assistance. Whether it’s installation guidance to ensure your machine is set up correctly and running smoothly from the start, or regular maintenance checks to keep it in prime condition, we’ve got you covered.
In case of any breakdowns or malfunctions, our experts will respond swiftly. We’ll conduct thorough diagnostics to identify the issues accurately and then carry out efficient repairs using genuine parts to restore your machine’s performance as quickly as possible.
Moreover, we offer comprehensive training programs to your staff, enabling them to operate and maintain the roll forming machine proficiently. This helps you get the most out of your investment and minimizes downtime.
You can always reach out to us via various channels, such as phone, email, or online chat. We’ll be there to address your concerns and questions regarding the roll forming machine at any time, ensuring your complete satisfaction with our after-sales service.
30% as the deposit by T/T in advance, 70% as the balance payment by T/T after your inspect the machine well and before delivery. Of course your payment terms are acceptable.
After we get down payment, we will arrange production. About 30-45 days for delivery.
Yes, we are happy to provide advice and we also have skilled technicians available across the world.
No, most of our machines are built according to customers specifications, using top brand components.
We provide 18 months free warranty and free technical support for the whole life of any machine.
If the broken parts can’t repair, we can send the new parts replace the broken parts freely, but you need pay the express cost by yourself. If it is beyond the warranty period, we can negotiate to solve the problem, and we supply the technical support for the whole life of the equipment.
Yes, please tell me the destination port or address. we have rich experience in transporting.
1) Fly to Beijing airport, By high speed train From Beijing Nan to Cangzhou Xi (1 hour).
2) Fly to Shanghai Airport: By high speed train From Shanghai Hongqiao to Cangzhou Xi(4.5 hours), then we can pick up you.
We can make the roll forming machine just the way you want it. For example, we can adjust its size to fit your workspace. If you need it to handle specific materials like thicker or thinner metal sheets, we can set it up accordingly. The speed at which the machine works can also be customized based on your production requirements. Maybe you want it to work faster for a big order or slower for more precise shaping.
We can also design the shape and pattern of the rolls inside the machine to create the exact profile you need for your products. And don’t worry about how to use it, we’ll make the controls easy to understand and operate.
In short, our customization services will make sure the roll forming machine is perfect for your particular job, saving you time and money in the long run.
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